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Frequently Asked Questions
General
Our stickers and labels are made from BOPP material (biaxially oriented polypropylene). They’re water-resistant and eco-friendly, made from recyclable materials. (Note: lamination is not recyclable.)
Our stickers are water-resistant, meaning they can handle light moisture and splashes. They are not fully waterproof or suitable for long-term outdoor use.
We can print a wide range of sizes and shapes within a maximum print area of 8" × 10". Stickers can be supplied as kiss-cut or on sheets.
No, we currently do not offer die-cut stickers. All stickers are kiss-cut or presented on sticker sheets.
We accept PNG, JPG, PDF, AI, and EPS files.
The minimum required resolution is 150 DPI, but 300 DPI is recommended for the best print quality.
Yes! We offer design services for an additional cost. Contact us if you need help creating or adjusting your artwork.
No, we do not print with white ink. Any white areas in your design will use the natural color of the sticker material.
You can choose between Matte lamination or Gloss lamination. Both add protection and a premium feel.
Yes! You can include multiple designs on a single sheet so long as everything fits within the 8"x10" print area and 0.25” spacing between each design. For the order form just enter 8”x10” as the size.
Colors may vary slightly due to differences in monitor calibration and CMYK printing. We do our best to match your artwork as accurately as possible unless a pantone is noted.
Yes! Our sticker materials are eco-friendly and recyclable (lamination is the only non-recyclable component).
Our stickers are water-resistant, smudge-resistant, and suitable for indoor use. Lamination adds extra durability against wear and handling.
Yes! Your design files are saved for future reprints just let us know the order number for reference.
Shipping
We currently ship Canada-wide only. At this time, we do not offer international shipping.
We work with Purolator for our courier services.
Shipping costs depend on the destination, package weight, and delivery method. Exact shipping rates will be calculated at checkout.
Estimated delivery times:
Local deliveries: 1–3 business days
Within the same province: 2–5 business days
Canada-wide: 3–10 business days
Please note that delivery times may vary due to carrier delays, weather, or peak seasons.
Yes, rush and express options are available for most locations across Canada. Additional fees may apply.
Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update.
Because every item is made to order, we do not accept returns.
If there’s an issue with your order, please contact us.
Not at this time. We currently ship within Canada only, but we may expand our shipping options in the future.
